TERMS & CONDITIONS

SCMBA Global LLC dba “SCMBA Global Visa Services”

Effective Date: 03/01/2026

Welcome to SCMBA Global.

By accessing our website, purchasing our services, or submitting any visa application through our platform, you agree to the following Terms and Conditions. Please read them carefully.

1. Company Status

SCMBA Global is a private company that provides professional visa assistance services. We are not a government agency, embassy, or immigration authority.

Our services include assistance with preparing visa applications, reviewing submitted documentation, and facilitating the submission process to the appropriate authorities.

SCMBA Global does not issue visas, make visa decisions, or influence the outcome of any visa application.

All visa approvals, denials, or processing decisions are made solely by the appropriate immigration authorities.

2. Scope of Services

By purchasing services from SCMBA Global, you agree that the company will provide assistance that may include:

Reviewing submitted documentation

Preparing visa application forms

Providing visa application support

Submitting visa applications on behalf of the client where applicable

Communicating with the client regarding missing or incomplete documentation

Clients are responsible for providing accurate, complete, and truthful information when submitting their documentation.

Failure to provide accurate information may result in delays, rejection, or denial of a visa application.

SCMBA Global is not responsible for any consequences resulting from incorrect or incomplete information provided by the client.

3. Government Fees

Government visa fees, biometric fees, consular fees, or other official processing charges are separate from SCMBA Global service fees.

Clients are responsible for paying all applicable government fees required for visa processing.

SCMBA Global service fees do not include government processing fees unless explicitly stated.

4. Visa Approval Disclaimer

SCMBA Global does not guarantee:

Visa approval

Processing timelines

Immigration decisions

All decisions regarding visa issuance are made solely by the relevant immigration authorities.

SCMBA Global is not responsible for visa refusals, delays, administrative processing, or additional documentation requests issued by government agencies.

5. Client Responsibilities

Clients agree to:

Provide accurate and truthful information

Submit all required documentation

Respond promptly to requests for additional information

Follow all visa requirements and immigration regulations

Failure to comply with these responsibilities may result in delays or rejection of the visa application.

6. Processing Times

Visa processing times are determined by immigration authorities and may vary depending on:

Visa type

Application volume

Government processing schedules

Additional review requirements

SCMBA Global does not control processing times and cannot guarantee specific approval timelines.

7. No Refund Policy and Service Credit

All payments made to SCMBA Global for professional visa assistance and related services are final and non-refundable, except where a refund is expressly required by applicable law.

Upon receipt of payment, SCMBA Global will initiate the service process. Payment confirms the purchase of the service and authorizes SCMBA Global to begin providing the purchased service, regardless of when the client completes the application, submits documentation, responds to requests, or takes any additional action. Because the service process begins upon payment, the service fee is non-refundable once payment has been received, except where a refund is expressly required by applicable law.

We understand that circumstances may change, including changes to a client’s travel plans. Although payments are not refundable, SCMBA Global may provide a service credit when the client experiences a change in travel plans and properly notifies SCMBA Global within the required timeframe.

Service Credit for Changes in Travel Plans

If a client needs to postpone or change their travel plans after purchasing services, the client may request a service credit by notifying SCMBA Global within fourteen (14) calendar days of the date the client becomes aware of the change in travel plans.

If approved, SCMBA Global will apply the applicable service credit to the client’s account. The service credit:

  • May be used toward eligible SCMBA Global services;
  • Is not redeemable for cash;
  • Is not a refund of the original payment;
  • Is non-transferable unless otherwise approved by SCMBA Global; and
  • Must be used within forty-five (45) calendar days from the date the client notifies SCMBA Global of the change in travel plans.

After the forty-five (45) day service-credit period expires, any unused service credit will expire and will have no remaining monetary or service value.

The service-credit option applies specifically to changes in travel plans and does not create a general right to cancel services or receive a refund.

Accordingly, a client’s failure to complete the application process after payment does not constitute grounds for a refund or service credit unless the circumstances qualify under the Service Credit provisions above.

No refund or service credit will be issued due to, including but not limited to:

  • Visa denial or refusal
  • Application withdrawal or abandonment
  • Change in travel plans, except where the client qualifies for the Service Credit described above
  • Change in personal circumstances
  • Failure to complete the application
  • Failure to provide required documents or information
  • Failure to respond to SCMBA Global requests
  • Failure to attend or schedule a required appointment
  • Delays in obtaining documents
  • Government processing delays
  • Administrative processing
  • Government requests for additional documentation
  • Ineligibility for a visa
  • Government refusal to issue the visa
  • Client’s decision to discontinue or no longer require the service

SCMBA Global’s service fees compensate the company for reserving service capacity, initiating the client relationship, administrative preparation, document review, application support, communications, and other resources associated with the purchased service. These obligations and resources may be committed immediately upon payment.

Payment does not constitute a guarantee of visa approval, a guarantee of a particular processing time, or a guarantee that a government authority will accept or approve an application.

8. Service Refusal

SCMBA Global reserves the right to refuse service to any client at its sole discretion, including but not limited to cases involving:

Suspected fraudulent documentation

Misrepresentation of information

Non-cooperation with service requirements

If service is refused due to policy violations, no refund will be issued.

9. Limitation of Liability

SCMBA Global shall not be held liable for:

Visa denials or refusals

Government processing delays

Travel disruptions

Losses related to visa decisions made by immigration authorities

Clients are advised not to make non-refundable travel arrangements until their visa has been approved.

10. Privacy and Data Protection

SCMBA Global collects and stores personal information for the purpose of providing visa assistance services.

Client information may be shared with relevant immigration authorities or third-party processing entities as required to complete visa applications.

SCMBA Global takes reasonable measures to protect client data but cannot guarantee absolute security of electronic communications.

11. Changes to Terms

SCMBA Global reserves the right to modify these Terms and Conditions at any time without prior notice.

Updated terms will be posted on the company website and become effective immediately upon publication.

12. Acceptance of Terms

By using SCMBA Global services, submitting documentation, or making payment for services, you confirm that you:

Have read these Terms and Conditions

Understand the scope of services provided

Agree to all terms stated in this agreement

13. Contact Information

For questions regarding these Terms and Conditions, please contact:

SCMBA Global LLC
Customer Support
info@scmbaglobal.com
www.scmbaglobal.com

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